**NOTE: Purchases will show up on your credit card statement as "KSU CASHIERS OFFICE IV"
If you would like to purchase over the phone with a credit card, please call 1-800-767-7236.
Test Kits are shipped Monday and Thursday each week and typically take 1-2 weeks after the order is shipped. We will do our best, but cannot guarantee cancelled order requests.
If you have not received your test kit within 30 days of the ship date, a replacement will be provided.
Short-term shipping upgrades:
Optional shipping upgrades are available through Alpha Energy Labs. If you need faster shipping back to the lab for any reason, you can purchase it while registering the kits online at www.aelabs.com/register.
If your kit experiences shipping delays en route TO the lab for analysis (after you've already done the test), Alpha Energy Labs' replacement policy covers this.
Radonova Long-term test kit shipping update:
If you have a Radonova-brand long-term test kit and you are ready to send it in to the lab for analysis, please send it to their new address: 1 East 22nd Street, Suite 200, Lombard, IL 60148.
The Environmental Protection Agency (EPA) encourages all homeowners to test their residences for radon gas.
If you are Testing in NEW JERSEY:
- For SHORT-TERM test kits: There will be an additional $10 payment for the New Jersey State Radon Fee or your results will not be released (see Instructions). Additional information must be entered online for the New Jersey DEP. Short-term kits purchased from our website register here: www.aelabs.com/NJ. To purchase a long-term kits in New Jersey - purchase here: www.aelabs.com/buy and register here: www.aelabs.com/NJ
- For LONG-TERM test kits: The Radonova lab and manufacturer of our long-term kits, is licensed to analyze detectors deployed in New Jersey.
If you are testing a NON-U.S. RESIDENCE: Test kit purchases from individuals outside the United States are not supported/accepted by our system due to shipping costs and time delays which can impact the analysis process of the test kits.
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Is this your first time testing for radon--or first time in a while (2-5 years)? We recommend starting with a short-term test kit. Then, depending on your results, a long-term test kit might be an option for your follow-up, confirmation test. For questions, please call our National Radon Hotline at (800) 767-7236.
When do test kits expire?
- Short-term test kits do not expire as long as:
1) the test kit has not been removed from plastic; AND
2) the paper backing of the test kit has not been punctured. - Long-term test kits expire 5 years from date of manufacture in orginal packaging.
Short-term
Short Term tests kits (2-4 days) are $20, which includes all costs. Just follow the instructions on the included Instruction Sheet and return the kit to the manufacturer (Alpha Energy in Texas) for analysis at no extra charge. Testing Instructions Access your short-term test results: www.aelabs.com/results | Long-term
Long term test kits (3-12 months) are $30, which includes all costs. Just follow the instructions on the package and return the kit to the manufacturer (Radonova in Illinois) for analysis at no extra charge. Testing Instructions Set a reminder to complete your long-term test Access your long-term test results: www.radonline.com |
Our Refund & Replacement Policy: FAQ's
May I have a refund/replacement, please?
- We will do our best, but cannot guarantee cancelled order requests.
- Refunds and replacement kits will individually reviewed and be handled under the kit manufacturer's policies where applicable.
- Please reach out to radon (at) ksu (dot) edu or call 800-767-7236 with concerns.
How will I be refunded?
- Any refund will, like your original purpose, show up on your credit card statement as "KSU CASHIERS OFFICE IV".
Mail or fax online order form
You may print and complete an order form and mail with a check (order form here). This service is not available to New Jersey residents.
**NOTE: Purchases will show up on your credit card statement as "KSU CASHIERS OFFICE IV"
If you would like to purchase over the phone with a credit card, please call 1-800-767-7236.
Test Kits typically take 1-2 weeks after the order is shipped to arrive.
